Q. |
Can I still
use my Netscape browser after SpeedResearch is installed? |
A. |
Yes, installing
the SpeedResearch browser will have no affect on any current
installation of Netscape or Microsoft's Internet Explorer.
You can continue to use your pre-existing browser as you
always have.
|
Q. |
I download
the SRBFULL.EXE file to install the browser, but when I run
the file, it asks for a password. |
A. |
Your download
was corrupted. Simply redownloading the file should resolve
the problem. You may want to try one of the alternative
dowload mirrors if you continue to have corrupted downloads.
|
Q. |
When I start
the browser I get an error message about a missing 'shdocvw.dll'
file. |
A. |
If this file is
missing from your system, you most likely do not have
Microsoft Internet Explorer installed on your system. You
can download free at
www.microsoft.com/ie
|
Q. |
When I start
the browser I can't see the link bars on the left & right
sides of the screen. Where did they go? |
A. |
You have turned
on the Active Edges option which causes the links to stay
hidden until you move your mouse over the left or right edge
of the browser. If you also set the 'Click' option for
Active Edges, you will need to click on the thin black
border on the left or right side of the browser to pop out
the link bars.
|
Q. |
I'm a
registered user and bought a new computer. After installing
SpeedResearch, it appears as though I'm a trial user again.
Why? |
A. |
You need to
reenter your Registration Key on the Setup Window again to
register your new installation of the browser. If you have
lost your key, send us an email with the name, address and
email that you registered with and we'll be glad to resend
your key.
|
Q. |
I'm buying a
new computer and want to copy my SpeedResearch settings to
my new computer. How do I do this? |
A. |
There are Export
and Import features on the Setup Window. Use these to export
your browser settings to a file that can be copied to your
new machine and imported. |